RETURN POLICY
Because each piece is made to order specifically for you, we are unable to accept returns unless your item arrives damaged or incorrect. If there’s ever an issue with your order, please contact us and we’ll resolve it promptly.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@meonlifedesigns.com with:
- Your order number
- Photos of the item and packaging
- A description of the issue
We will review the issue and, if approved, arrange a replacement or refund.
ORDER CANCELLATIONS
Since all pieces are made to order, cancellations or changes must be requested within 24 hours of placing your order.
After this window, production may have already begun and we may not be able to accommodate changes.
BEFORE YOU ORDER
To ensure you’re completely happy with your piece:
- Double-check that you’ve selected the correct item
- Confirm your preferred finish
- Verify your shipping address is correct
- Review product photos and descriptions carefully
NEED HELP?
I take pride in the craftsmanship of every piece. If your jewelry experiences a structural break or malfunction within the first 14 days of wear, please reach out to me immediately so I can make it right.
Email ME at info@meonlifedesigns.com
I’m here to help with any concerns about your order.
My goal is to reply within 24 to 48 hours,
Monday to Friday.